Cheap Flights Logo
Home
Air
Hotel
Car
Vacation Package
Attractions
Last Minute Deals

Customer Support Center

 

Search for flights

Types of trips and searches

Cheap Flight Sales offers you several search options. Click an option at the top of the Flight Search page, or a link in the left column to select the type of search you want to conduct.

·         Roundtrip means you will fly from one location to another, and then back to the first location.

·         One way means you will fly from one location to another, and will not return to the first location.

·         Different Return To/From Airport? means you can select either to return to an airport different from the one you started from (i.e. you start from New York, arrive in Paris and then return from Paris to Boston ) or return from a different airport (start from New York arrive in Paris and then return from Frankfurt to New York).

·         Flexible dates allows you to select a range for either your start date, return date or both. CheapFlightSales will search fares which meet your criteria.

Types of travelers

You will need to supply the number of travelers in each age category. You can include up to nine travelers per trip. CheapFlightSales uses the following age categories:

·         Seniors are travelers ages 65 and older.

·         Adults are travelers ages 18 through 64.

·         Children are travelers ages 2 through 11.

o  CheapFlightSales will not sell tickets to unaccompanied children less than 8 years old.

·         Infants are children under age 2. Each traveler age 12+ may accompany up to two infants in their own seats or one infant in the traveler's lap.

If you are traveling with an infant, you have the following seating options:

·         laps?Choose this option if travelers (must be age 12+) in your party will hold the infant(s) throughout the flight. Please note that while infants in laps usually ride for free on domestic flights, a fee is charged on most international flights.

·         seats?Choose this option if you wish to book a separate seats for the infants. You will be required to supply an infant car seat to ensure the infant's safety. The car seat must meet airline specifications. Seats reserved for infants may be billed at special infant fares. Please check with the carrier for more information.

Many airlines welcome unaccompanied minors on their flights. Learn about airlines? policies for unaccompanied minors.

Unaccompanied minors

Many airlines welcome unaccompanied minors on their flights. To ensure a safe, comfortable, and fun trip for unaccompanied minors, you should call the airline to discuss its policies and services.

Here are some rules of thumb about unaccompanied minors:

·         Please be sure to check with your airline for specific policies and fees.

·         Minors who are old enough (approximately ages 5-17 depending on airline) can usually fly on nonstop, direct, or connecting flights, but usually are not accepted on the last connecting flight of the day. The age depends on the airline's policies, so please check with the airline.

·         Many airlines provide (or require) supervision service for minors from the time of boarding until the time the minor is met at the final destination. This is called unaccompanied minor service. Minors must be approved by the airline for this service.

·         Younger children (typically under the age of 5) are often not eligible for unaccompanied minor service and must be accompanied on the same flight and in the same compartment by an older passenger (typically 15 years or older).

·         Unaccompanied minor service is often mandatory for children ages 5-14*, but optional for teenagers (ages 15-17). Age requirements depend on which airline they fly.

·         A fee is usually charged at check-in for unaccompanied minor service. Expect to pay $30 or more each way.

·         With unaccompanied minor service, the airline will usually want to know who is meeting the minor at the destination. Proof of identification for the receiving adult is often required. Forgetting this required identification can cause unpleasant delays so make sure you know the airline's expectations.

·         Reservations usually need to be confirmed for all segments of the minor's flight. Standby reservations are not allowed on any leg of the trip.

·         Again, please call the airline prior to purchasing tickets and inquire about unaccompanied minors.

Infant, child, and senior discounts

Many airlines offer discounted fares for infants, children, and seniors. Discounts vary by airline, flight, and seat availability. They also vary by travelers' ages.

Choosing a ticket class

In addition to Economy class seating, many flights offer Business, and/or First Class seating. Please note that the following descriptions are generalizations; some airlines may use different names to describe their classes of service.

·         Coach/Economy class class seating is in the main cabin area. These seats are usually the least expensive.

·         Business class seating--when available--tends to feature roomier seats that recline farther, more leg room, and upgraded meal service. Other perks can include shorter lines at check-in and use of the airline's airport business lounge. Business class tickets cost more than Coach/Economy but less than First Class. (Note that when searching for business class fares, first class fares may be shown if business class fares are not available).

·         First class seating is usually in the cabin area nearest the front of the aircraft. It has the fewest and most comfortable seats, and offers upgraded meals. Other perks can include shorter lines at check-in and use of the airline's airport business lounge. First Class fares are almost always the most expensive, and are not available on all aircraft.

Choosing search option

To restrict your roundtrip, one-way, or multiple-destination search, select one or more of the following options. Doing so may reduce the number of lower-fare flights displayed.

·         Non stop flights only - Check this box if you want to see fares only for flights that do not stop or change planes at one or more airports before you reach your final destination.

·         1 stop flights - Check this box if you want to see fares only for flights that do have maximum one stop or change of planes each way at one or more airports before you reach your final destination.

·         2+ stop flights only - Check this box if you want to see all fares no matter how many stops or plane changes are done before you reach your final destination.

Using convenient e-tickets

E-tickets, now offered by many major airlines, allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. Cheap Flight Sales offers e-tickets when they are available. We usually won't be able to determine whether e-tickets are available on flights until you make specific flight selections.

If you purchase an e-ticket, you will receive an e-mail that includes your itinerary information and confirmation numbers. When you check in for your flight, give the ticket agent your name, flight number, a government-issued photo ID, and a paper copy of your itinerary or purchase receipt. Some airlines also require that you show the credit card used to purchase your ticket.

Customer support

With Cheap Flight Sales, you're guaranteed customer service 24 hours a day, seven days a week via live chat, phone and e-mail. You can use our email address support@cheapflightsales.com to send us e-mail for help at any time. You can also find our number on the Contact Us page via a link at the bottom of our site. If you have any questions or concerns about your itinerary, our service representatives will be ready to assist you.

Billing and ticket delivery

Is my credit card number safe?

Payments made through Cheapflightsales.com are operated by Secure Payments Service providers. They encrypt customers' credit or debit card information and authorize payment directly. This means that customers? credit card details are never revealed to us. All information is encrypted and transmitted via secure connection.

Why doesn't cheap flight sales accept my credit card?

For your protection, Cheap flight sales requires the billing address for ticket delivery to be the same address where the bill for your credit card is sent each month. When you enter your credit card and billing information, please make sure the address and ZIP or postal code are correct. Also, address verification isn't available for certain types of debit cards. In this case, simply enter another valid credit card and billing address.

Do I always have to use the same credit card?

No, you can use as many different credit cards as you wish. For example, you can store the information of the credit cards you use most frequently so you don't have to type the credit card information every time you use it.

If you wish to use a card you haven't stored, you can still use a different credit card in the Billing page. This will allow you to use a new credit card for this transaction, but it won't remove the original credit cards from our files unless you check the Remember this credit card for future use box when you use this new credit card.

How will my flight tickets be delivered?

If you choose the e-ticket option and e-tickets are available, you will receive an e-mail that includes your itinerary information and confirmation numbers. You will not receive paper confirmation, receipt, or tickets. When you check in for your flight, give the ticket agent your name and flight number, or provide a printed copy of your itinerary. You must always provide a government-issued photo ID.

If you do choose to receive paper tickets, or if the e-ticket option is unavailable for your flight, you will receive paper airline tickets via express mail delivery. A shipping and handling fee will be included with all other charges on the Billing and Delivery Information page, and is applied to your credit card (or invoice) at the time of purchase.

What if my tickets are lost or stolen?

If your paper airline tickets are lost or stolen, please contact us immediately at support@cheapflightsales.com .

In most cases, the airlines require you to purchase replacement tickets at ?today?s? fare. If your original tickets are not used after a designated period of time - generally 3 to 4 months, depending on the airline?you will receive a credit for the purchase price of the replacement tickets, less the application fee. This fee varies by airline, but is typically $100.00 per traveler. Please note that these policies and fees are subject to change at any time.

Each airline has its own rules and policies for issuing replacement tickets. Cheap flight sales is bound by these rules and policies and must adhere to them.

Why did the fare change at purchase time?

Cheapflightsales.com uses a real-time reservation database, the same used by travel agents worldwide, listing actual ticket prices and availability. As airlines fill flights or change fares, the database immediately reflects those changes. Always be sure to double-check prices when reserving or purchasing tickets, as the fare may have changed since you first searched for fares or created your itinerary.

Changing or canceling a flight

If your travel plans change and you need a different flight, you might be able to change your flight times, dates, and/or destination depending on the rules and restrictions for the ticket(s) you have purchased . Most airlines do not allow changes to traveler name(s) on a ticket.

You can make changes to your flight by contacting our Customer Service specialist at support@cheapflightsales.com

Most tickets are non refundable. If you no longer need a flight, or if you are unsure of your travel plans, then you should cancel your flight by emailing us at support@cheapflightsales.com . Most tickets are non refundable and additional charges may apply.

Penalties

Most fares have an airline-imposed fee ranging $100-$300 per passenger for changes and cancellations, plus any applicable increase in the fare. We will provide a comprehensive summary of all charges before you change or cancel your flight. A Cheap flight sales cancellation/change fee ranging $50-$100 per ticket will apply in addition to any airline fees.

On what airlines can I purchase e-tickets?

E-tickets are currently offered by most major airlines, but not necessarily for every flight. Certain flights--such as those that are handled by more than one airline--may require paper tickets.

Airline toll-free telephone numbers

Aer Lingus

800-223-6537

Aeroflot-Russian Airlines

888-340-6400

Aerolineas Argentinas

800-333-0276

Aeromexico

800-237-6639

Aerosvit Airlines

212-661-1620*

Air Canada

888-247-2262

Air Caraibes

877-772-1005

Air China

800-982-8802

Air France

800-237-2747

Air India

800-223-2250

Air Jamaica

800-523-5585

Air Malta

800-756-2582

Air New Zealand

800-262-1234

Air Pacific

800-227-4446

Air Tahiti Nui

877-824-4846

Air Transat

877-872-6728

AirTran Airways

800-247-8726

Alaska Airlines

800-426-0333

Alitalia

800-223-5730

All Nippon Airways

800-235-9262

Aloha Airlines

800-367-5250

America West

800-235-9292

American Airlines

800-433-7300

Amtrak

800-872-7245

Asiana Airlines

800-227-4262

Astair Limited Company

800-307-4984

ATA

800-225-2995

Austrian Airlines

800-843-0002

Avianca

800-284-2622

Bahamasair

800-222-4262

Big Sky Airlines

800-237-7788

bmi

800-788-0555

British Airways

800-247-9297

Cape Air

800-352-0714

Caribbean Airlines

800-538-2942

Caribbean Star

268-480-2561*

Cathay Pacific

800-233-2742

Cayman Airways

800-441-3003

Champion Air

800-387-6951

China Airlines

800-227-5118

China Southern Airlines

888-338-8988

Continental

800-525-0280

Copa

800-359-2672

Delta

800-221-1212

Egyptair

800-334-6787

El Al

800-223-6700

Emirates

800-777-3999

ERA Aviation

800-866-8394

EVA Airways

800-695-1188

Finnair

800-950-5000

Fly LAL

877-454-8482

Frontier Airlines

800-432-1359

Garuda

800-342-7832

Great Lakes Airlines

800-554-5111

Gulf Air

888-359-4853

Hawaiian Airlines

800-367-5320

Iberia

800-772-4642

Icelandair

800-223-5500

Japan Airlines

800-525-3663

Jet Airways (India)

866-835-9538

Kenmore Airlines

800-543-9595

KLM

800-374-7747

Korean Air

800-438-5000

LACSA

800-225-2272

LAN Airlines

800-735-5526

LAN Peru

800-735-5590

LOT-Polish Airlines

800-223-0593

LTU

866-266-5588

Lufthansa

800-645-3880

Malaysia Airlines

800-552-9264

Malev Hungarian Airlines

800-223-6884

Martinair Holland

800-627-8462

Mesa Airlines

800-637-2247

Mexicana

800-531-7921

Midwest Airlines

800-452-2022

Northwest

800-225-2525

Olympic

800-223-1226

Pacific Wings

888-575-4546

Pakistan International Airlines

800-221-2552

Pan American

800-359-7262

Peninsula Airways

800-448-4226

Philippine Airlines

800-435-9725

Polynesian Airlines

808-842-7659

Qantas Airways

800-227-4500

Qatar Airways

877-777-2827

Regionsair

800-555-6565

Royal Air Maroc

800-344-6726

Royal Jordanian

800-223-0470

SAS

800-221-2350

Saudi Arabian Airlines

800-472-8342

Singapore Airlines

800-742-3333

SN Brussels Airlines

516-622-2248*

SOL Air

866-476-5247

South African Airways

800-722-9675

Spanair

888-545-5757

Spirit Airlines

800-772-7117

Sun Country Airlines

800-359-6786

Surinam Airways

800-327-6864

TACA

800-535-8780

TAM Brazilian Airlines

888-235-9826

Tap Air Portugal

800-221-7370

Thai Air International

800-426-5204

TransMeridian Airlines

888-733-6373

Turkish Airlines

800-874-8875

Ukraine International Airlines

800-876-0114

United

800-241-6522

US Airways

800-428-4322

Varig

800-468-2744

Virgin Atlantic

800-862-8621

*Toll-free number unavailable.

2008 CheapFlightSales.com  - Travel Super Cheap